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Since Shaping Care Together was launched, we have been listening to those affected by and involved in the provision of health and care services.
We have tried to get as many people as possible to share their experiences and to contribute their thoughts and ideas about what works well, and what doesn’t, and to help us see what good should look like, today and in the future.
Despite previously working under Covid-19 restrictions, we made sure there were a number of ways to get involved and were very pleased with how many people did just that. This included:
More than 50 stakeholder meetings held (including public meetings, workshops, staff meetings and focus groups)
2,365 responses to the online ‘have your say’ questionnaire
557 comment cards completed
More than 350 staff responses to the ‘have your say’ questionnaire
More than 18,000 visits to the engagement website
Our initial listening and engagement activities have helped shape the way we will go about discussing what and how to change. For example, we now know some of the things that matter most to people, such as:
Reducing waiting times for outpatient appointments.
Receiving the best possible care, even if that means having to travel a little further.
Having care provided closer to home and in the local community wherever possible.
We will now carry what we have learned through to the next phase of the programme.
Since Shaping Care Together was launched, we have been listening to those affected by and involved in the provision of health and care services.
We have tried to get as many people as possible to share their experiences and to contribute their thoughts and ideas about what works well, and what doesn’t, and to help us see what good should look like, today and in the future.
Despite previously working under Covid-19 restrictions, we made sure there were a number of ways to get involved and were very pleased with how many people did just that. This included:
More than 50 stakeholder meetings held (including public meetings, workshops, staff meetings and focus groups)
2,365 responses to the online ‘have your say’ questionnaire
557 comment cards completed
More than 350 staff responses to the ‘have your say’ questionnaire
More than 18,000 visits to the engagement website
Our initial listening and engagement activities have helped shape the way we will go about discussing what and how to change. For example, we now know some of the things that matter most to people, such as:
Reducing waiting times for outpatient appointments.
Receiving the best possible care, even if that means having to travel a little further.
Having care provided closer to home and in the local community wherever possible.
We will now carry what we have learned through to the next phase of the programme.
